Satellite Internet in Africa
fast and affordable from the best provider!

Thanks to state-of-the-art technology, Africa's leading satellite Internet provider offers unlimited fast internet with maximum coverage. It is always and everywhere applicable. Internet by Satellite has changed. Thanks to new technologies satellite internet solutions can deliver faster speeds, better value and more data than ever before. Making satellite the ideal solution for areas where fibre broadband either isn’t available or where it is slow and unreliable. With 100% coverage satellite internet solutions goes where others don’t.

Freedom
20/30
2048 Kbit/s Speedfrom 156.25 US$/p.M.
Up to 30GB /p.M. Consumption
FREE night time or:
24/7 Unlimited / NO Data Cap
Hardware Set: 795 US$
iDirekt XI + 1.2m dish + 3 Watt BUC/LNB
ALL INCLUSIVE
Freedom 40/100
4096 Kbit/s Speedfrom 275.00 US$/p.M.
Up to 100GB /p.M. Consumption
FREE night time or:
24/7 Unlimited / NO Data Cap
Hardware Set: 795 US$
iDirekt XI + 1.2m dish + 3 Watt BUC/LNB
ALL INCLUSIVE
Freedom 150/500
6144 Kbit/s Speedfrom 906.25 US$/p.M.
Up to 500GB /p.M. Consumption
FREE night time or:
24/7 Unlimited / NO Data Cap
Hardware Set: 795 US$
iDirekt XI + 1.2m dish + 3 Watt BUC/LNB
ALL INCLUSIVE

Internet TV Cam Chat via Satellite Internet
THE satellite internet solutions MYSTERY

There are a staggering million households all over the world that don’t have fast broadband access. Include African continent and this figure rises to mulit millions. Collectively, broadband pundits refer to these households as the ‘last 5%’.

Satellite internet solutions satellite broadband services are deployable immediately and have comparable speeds to any terrestrial ADSL service (up to 50 Mb) and now even have large (even unlimited) data allowances for users.

Free support. Best price on the market. Sustainable. Environmentally friendly, as no radiation exposure.

The cost-effective X1 Satellite Router series is even optimized for use in SCADA, point-of-sale, ATM, small cell, and small Enterprise networks. The X1 features geo-redundancy, VLAN functionality, and optional AES encryption.

Regions

Following grafics shows our complete Satellite Internet Coverage Area in Africa

T11n Ku-Band Africa Coverage

Telesat Ku-Band Africa 37.5W T11n Coverage satellite internet solutions Telesat Ku-Band Africa 37.5W T11n Coverage satellite internet solutions

T12v Ku-Band Africa Coverage

Telesat Ku-Band Africa 15W T12v Coverage satellite internet solutions Telesat Ku-Band Africa 15W T12v Coverage satellite internet solutions

Our Satellite Internet Service is available in following Africa Countries: Algeria (Algiers), Angola (Luanda), Benin (Porto Novo), Botswana (Gaborone), Burkina Faso (Ouagadougou), Burundi (Bujumbura), Cameroon (Yaoundé), Cape Verde (Praia), Central African Republic (Bangui), Chad (N'Djamena), Comoros (Moroni), Democratic Republic of Congo (Kinshasa), Djibouti (Djibouti), Egypt (Cairo), Equatorial Guinea (Malabo), Eritrea (Asmara), Ethiopia (Addis Ababa), Gabon (Libreville), Gambia (Banjul), Ghana (Accra), Guinea (Conakry), Guinea-Bissau (Bissau), Ivory Coast (Yamoussoukro), Kenya (Nairobi), Lesotho (Maseru), Liberia (Monrovia), Libya (Tripoli), Madagascar (Antananarivo), Malawi (Lilongwe), Mali (Bamako), Mauritania (Nouakchott), Mauritius (Port Louis), Morocco (Rabat), Mozambique (Maputo), Namibia (Windhoek), Niger (Niamey), Nigeria (Abuja), Republic of the Congo (Brazzaville), Rwanda (Kigali), São Tomé and Príncipe (São Tomé), Senegal (Dakar), Seychelles (Victoria), Sierra Leone (Freetown), Somalia (Mogadishu), South Africa (Pretoria), South Sudan (Juba), Sudan (Khartoum), Swaziland (Mbabane), Tanzania (Dodoma), Togo (Lomé), Tunisia (Tunis), Uganda (Kampala), Zambia (Lusaka), Zimbabwe (Harare)

Why should I decide for surfing with Satellite Internet?

QuickSat.NET Global High Speed Satelliten Internet Technologie

IT`S EVERYWHERE

99,9 % fast internet coverage across the WHOLE PLANET. Satellite Internet is available to everyone across the planet, with the same great quality no matter where you are.

Our Satellite Internet is available nearly on the entire African Continent.

Our Satellite Internet Service is available in following Africa Countries: Algeria (Algiers), Angola (Luanda), Benin (Porto Novo), Botswana (Gaborone), Burkina Faso (Ouagadougou), Burundi (Bujumbura), Cameroon (Yaoundé), Cape Verde (Praia), Central African Republic (Bangui), Chad (N'Djamena), Comoros (Moroni), Democratic Republic of Congo (Kinshasa), Djibouti (Djibouti), Egypt (Cairo), Equatorial Guinea (Malabo), Eritrea (Asmara), Ethiopia (Addis Ababa), Gabon (Libreville), Gambia (Banjul), Ghana (Accra), Guinea (Conakry), Guinea-Bissau (Bissau), Ivory Coast (Yamoussoukro), Kenya (Nairobi), Lesotho (Maseru), Liberia (Monrovia), Libya (Tripoli), Madagascar (Antananarivo), Malawi (Lilongwe), Mali (Bamako), Mauritania (Nouakchott), Mauritius (Port Louis), Morocco (Rabat), Mozambique (Maputo), Namibia (Windhoek), Niger (Niamey), Nigeria (Abuja), Republic of the Congo (Brazzaville), Rwanda (Kigali), São Tomé and Príncipe (São Tomé), Senegal (Dakar), Seychelles (Victoria), Sierra Leone (Freetown), Somalia (Mogadishu), South Africa (Pretoria), South Sudan (Juba), Sudan (Khartoum), Swaziland (Mbabane), Tanzania (Dodoma), Togo (Lomé), Tunisia (Tunis), Uganda (Kampala), Zambia (Lusaka), Zimbabwe (Harare)

IT`S SIMPLE

It couldn’t be easier to get started with satellite internet solutions. A small satellite dish is installed on the outside of your property. You can do this yourself or we can organise a qualified installer. You then simply connect the satellite modem with your computer and you are ready to go. There is no telephone connection required and you can be using the Internet immediately after this simple set-up (Incl. WiFi).

IT`S FAST

Using proven satellite technology, satellite internet solutions delivers fast Internet access straight to your home. Almost 500 times faster than traditional dial-up, this satellite technology is an always-on broadband service for all your internet needs, whether it’s surfing the web, emailing, downloading music or watching videos. With super fast speeds, there will be no frustrations waiting around for your content or information to arrive on screen.

IT`S FOR EVERYONE

quicksat.net also offers additional features such as multi-channel television via the same dish, telephone calls via the Internet using VoIP and a wireless home network for accessing the internet anywhere from within your property without the need for cables. Just ask for further information.

No DSL glass fiber connection?
Internet via satellite is THE DSL alternative!

quicksat.net is your partner for satellite broadband in Africa with affordable flat-rate plans. As a real DSL alternative is satellite internet solutions with fast Internet anywhere, even in places where no other fiber or DSL availability exists. As an Internet provider in Africa, we provide you with fast Internet and the complete hardware package.

Modern and fast Internet access via satellite

Satellite Internet is today a modern and reliable technology for fast Internet access in rural and urban areas. The installation and commissioning is quick and easy. The Internet will have high speeds. The cheap broadband deals from satellite internet solutions will delight you.

quicksat.net DSL Availability

quicksat.net DSL does not require any phone lines for Internet access. The DSL modem connects via a satellite in space directly to the Internet. That is why satellite internet solutions is available with full range throughout Africa. Also at your home and business. A DSL availability check is not required!

Whatever the weather

Thanks to our ACM technology works satellite internet solutions regardless of the weather. For ACM automatically provides the most stable possible connection to your satellite modem. So your new, fast internet works better than conventional satellite television.

Easy installation

The installation and start-up is quick and easy with the help of our self-assembly kits. If you have already installed a TV dish, it can be easily replaced with our Satellite Internet & TV dish.

TV & telephone with satellite internet solutions

Thanks to the Multi Feed LNB satellite internet solutions, you can use the same satellite internet solutions dish for internet and TV reception. Also phone works reasonably priced, using VoIP over your new satellite internet solutions connection.

Online Gaming with satellite internet solutions

Most online games have no special requirements on latency. Especially web-based online games work with satellite internet solutions significantly better than with conventional slow Internet connections. An exception is the group of so-called first-person shooter. Here, the combination of a normal DSL connection and satellite internet solutions may be useful. So you have low latencies and high bandwidths and thus the best of both worlds.

End with slow internet!

Get now your new, fast Internet of satellite internet solutions, the broadband satellite Internet providers No.1 in Africa!

Multi Level Spot Beams and High Performance Data Center

makes your internet load up to 500x faster!

References

  • In den ländlichen Gebieten gibt weltweit bis heute oft keine bzw. keine ausreichende Versorgung durch das Glasfasernetzwerk der Telefongesellschaften. In absehbarer Zeit ist dies aus Kostengründen auch nicht geplant. Das Satelliten Internet von satellite internet solutions ist in diesen Gebieten die perfekte Alternative für die Nutzung von Internet TV und den Transfer größer Datenvolumen. Privat nutzen meine Familie und ich es selbst in unserem Ferienhaus am Mittelmeer und sind hellauf begeistert!
    Prof. Dr. Frank Winnenbrock, CEO WdW TV - München, Deutschland
  • Hola! Just to tell you, we are now well back from Spain, and the internet connection works just perfectly. You told me that it was possible to disable the connection in the periods when we are not in Spain and avoid paying for the months when we do not use it. Is it possible that I can disable and enable the connection on your website or on the "client area" so I do not have to bother you. Yours Palle & M.
    Palle D., Ex Director de banco - Costa Blanca, España
  • Ich bin Künstler, meine Veröffentlichungen und Geschäftskontakte (inkl. Meetings) finden fast ausschliesslich online statt. Dies ermöglicht es mir, dort zu leben, wo ich wirklich will. Ohne Rücksicht auf einen bestimmten Ort nehmen zu müssen (Büro, Zentrale, etc.). Die einzige Bedingung, die ich an mein Zuhause stellen muss ist: schnelles und stabiles Internet. Im Internet bin ich auf eine zauberhafte Finca im spanischen Hinterland gestossen und habe mich sofort in sie verliebt. Leider verfügt sie über keinen Festnetzanschluss, geschweige denn über Internet. Wäre ich nicht auf satellite internet solutions gestossen, hätte ich meinen Traum vom freien, spanischen Fincaleben beerdigen müssen. Dank satellite internet solutions mit seiner unglaublich schnellen 36MBit/s Leitung konnte ich ohne Unterbrechung in meinem Schaffen beides haben: Ohne Kommunikationsabbruch mein freies und unbeschwertes Leben auf der Finca geniessen! Einmal hatten wir aus Spaß auf 6 Geräten gleichzeitig einen Spielfilm übers Internet laufen lassen und es hat auf allen Geräten gleichzeitig und ohne Unterbrechungen funktioniert!
    Von Burgund, Musiker & Filmemacher, München, Deutschland & Costa Blanca, España

ABOUT US

High Speed Satellite Internet can be used anywhere!

Welcome to your world – where communication is king. It's a world reference network. Companies do business. Families feel closer at the click of a button. All thanks to broadband. A new state-of-the-art satellite delivers fast internet speeds for everyone everywhere. This because satellite internet solutions is a satellite connection you don't need a phone line.

Wherever you live satellite internet solutions delivers high speed broadband straight to your home or office. NO unhealthy microwaves! Farmhouse to City edges: satellite internet solutions is available to everyone. With the same great quality.

In lots of rural locations and some city ones too the phone lines aren't good enough to deliver fast broadband. And probably never will be. Thanks to satellite internet solutions that doesn't matter. Our satellite delivers broadband directly from space. Unlike other broadband providers we don't need to rely on telephone cables.

Let us show you what we mean: Welcome to satellite internet solutions stream, where everyone benefits from great connections.

quicksat.net Satellite Internetquicksat.net Satellite Internet

People like Max: He uses his satellite internet solutions broadband every day. Before Max got satellite broadband he couldn't watch films, listen to music, or share photos on his computer. It was just too slow. This has now changed!

quicksat.net Satellite Internetquicksat.net Satellite Internet

Or like Emma: She runs a business which rely on fast broadband. Before satellite internet solutions she felt isolated by the slow internet connection. Thanks to satellite internet solutions she is better connected and busier than ever! Now her only problem is keeping up with all the new orders.

And here is the really great IT: Its unbelievably easy to get satellite internet solutions. All you need is a small satellite dish on the outside of your property. We can install it for you or simply use the included kit and install satellite internet solutions by yourself. And then simply plugin your computer and of you go! It's really that simple!

So there you have it. Fast satellite internet coverage across the world. Its broadband for everyone everywhere now. satellite internet solutions: Fast internet for everyone.

About Telesat Canada - A leading global satellite operator

Telesat is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecom, corporate and government customers. Headquartered in Ottawa, Canada, with offices and facilities around the world, the company’s state-of-the-art fleet consists of 16 GEO satellites, the Canadian payload on ViaSat-1 and one Phase 1 LEO satellite which is the start of Telesat’s planned advanced global LEO satellite constellation that will offer ultra-low latency, extremely high throughput, affordable broadband services. Telesat is also a leading technical consultant providing high value expertise and support to satellite operators, insurers and other industry participants on a global basis. Privately held, Telesat’s principal shareholders are Canada’s Public Sector Pension Investment Board and Loral Space & Communications Inc. (NASDAQ: LORL).

quicksat.net, authorisized Partner. Telesat, Ottawa - Canada.

Ready for extremely fast internet?

Explore our products, or talk to our live sales team.

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Guaranteed Service

We are constantly working to improve our service. Keeping you satisfied is our #1 priority.

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Partner:

Telesat Satellite Broadband Internet Africa

Frequently asked questions: (FAQs)

How can I check my usage? Easiest way, you simply click at Speedtest on the bottom of the website

What are the options available when I exceed my monthly allowance?

Two options are available

  • 1) Just keep surfing and accept that the line may be a bit slower at peak times.
  • 2) Upgrading to a higher package or buy additional GB Volume.

Do you have access to usage graphs?

quicksat.net has access to limited data usage information, however we are unable to see specific data the user has accessed as this would be a privacy infringement. satellite internet solutions customers can view their data usage graphs and information through the Customer Portal.

When can I upgrade to a higher private package?

A User can upgrade any time during the course of the month. The upgrade takes place at midnight on the day the request is made.

Once I have upgraded: Does the data allowance get reset?

The data allowance is reset to the difference between the allowance on the upgraded package and the amount of data already used that month. For example: If a user has used all of the data from a satellite internet solutions M (10GB data allowance) and upgrades to a satellite internet solutions L (20GB data allowance) the extra 10GB will be added to the remaining data allowance on the account.

What are the costs involved in upgrading to a higher package?

The cost is the pro-rata price for the remainder of the billing month on the new package less the pro-rata cost of the balance of the old package. For example if the customer’s activation date is the 10th of the month and they upgrade on the 30th of the month, they are credited for 10 days of the old package and invoiced for 10 days of the new package.

When can I downgrade to a lower package?

Users can only downgrade at the end of a billing month (starts on the same date as the activation date) and a penalty equal to the monthly airtime of the higher package is applied. For example downgrading from satellite internet solutions Max on Contract Rental incurs a £79.95 (Yes, British Pounds!) penalty. The new package applies from the beginning of the next billing cycle.

Can I up/downgrade from a Home to a Pro Package & vice versa?

Up/downgrades from Home to Pro packages and vice versa are possible and are processed in the same way as for a standard upgrade or downgrade with the exception that a new connection fee will be charged for the service.

Can the hardware be moved to another location within the KU footprint?

Relocation can be done immediately we are notified of the move. However, if the service is relocated to a different beam, a relocation charge equal to the package connection charge is incurred.

Do I have a UK IP address on the KU Sat Service?

Yes, every customer has a UK IP address.

Why does my service not constantly reach the “up to” speeds published?

There are various factors that can have an effect on speeds:

Weather can play a factor. Very heavy rain or snow attenuates the signal and, at a certain level, the modulation on the signal is changed to optimise signal integrity. This slows the speed down.

The overall performance “speed” of the satellite connection will vary depending on the time of day, the overall network loading and the busyness of the public internet itself. The actual protocol the customer or end user is using may also prioritised differently depending on how busy the network is. Peak busy times are between 4.00 pm and 11.00 Pm UK time.

Like fixed line broadband, satellite broadband is a contended service. The Fair Access Policy is designed to give everybody fair access to the system, and give non-abusive users a good service which regularly operates on or near advertised speeds outside very busy hours. If a customer is deemed to be a “very heavy user” they may be subject to reduced speed (throttling). This is the satellite owners policy and is not clearly defined.

Do we supply an Authenticated SMTP server for customer’s email?

We do not offer an SMTP mail server as a service. However there is a solution if the user needs a SMTP server for their email. We recommend they go to www.authsmtp.com.

We do however provide an email service. You will be able to create your own email account through the customer portal once your system was installed.

Is VoIP possible over the satellite systems?

VoIP will become available shortly. More information will be released closer to release date. Free internet programs like Skype are already supported by the satellite internet solutions platforms and it is possible to make internet calls.

Can the user Fax over the service?

You can use email based Fax services like EFax, they work very well. The client will not be able to connect a Fax Machine to the System.

How much data is used when streaming video; Vimeo, YouTube etc?

It all depends on the quality of the video that is streamed, but an hour long video can use up as little as 700 MB for a standard video, more for HD. The data consumption for streaming versus downloading and then watching is similar.

Is the data allowance only used for downloads or uploads as well?

No, the data allowance is a combination of Downloads and Uploads.

For Example: If a user has downloaded a total of 4GB for the month and uploaded 2GB, the total data used will be 6GB.

Does Skype use a lot of data?

Skype does use a lot of data if used for prolonged periods. If you have normal voice conversation is should take around 125Kbps* of Uploading and Download. But if you are doing Video Calling, it can use a lot more data as you are effectively streaming Video.

*Results can vary depending on situation/circumstance

Can I get a Static IP address?

For satellite internet solutions you will only be able to get static IP addresses on the Pro services.

How can we use the static IP address?

The static IP’s work in the following way: The modem is only a gateway to the network. The device connected on the back of the modem would receive the Public IP address.

How does the TV module work?

The module is a separate LNB on the satellite internet solutions Dish and points to a different satellite. The TV modules do not use any of your allocated data on the satellite internet solutions service. The TV module would be connected directly on your Freesat / Sky TV Box, and will not pass over the satellite internet solutions network which means it will not use any Data allocated by Europasat.

Can a user use a VPN connection on a satellite system?

SSL (Secure Socket Layer) VPNs like secure online ordering and online banking work fine on satellite broadband, IPSec or Triple DES VPNs are more complex.

In order for a two-way satellite service to perform properly in conjunction with traditional terrestrial networks, satellite networks employ special software to deal with latency without which the TCP protocol severely limits link performance.

The Internet relies on the Transmission Control Protocol (TCP) to ensure packet delivery without errors. TCP works by sending a certain amount of data, then waits for the receiver to send an acknowledgment of receipt. With TCP, the sender cannot transmit more data until it has received an acknowledgment. If an acknowledgment does not arrive in a timely manner, TCP assumes the packet was lost (discarded due to a congested network) and resends it. When packets go unacknowledged, TCP also slows the send rate to reduce the perceived congestion and to minimize the need for retransmissions.

TCP/IP sessions start out sending data slowly. Speed builds as the rate of the acknowledgments verifies the network’s capacity to carry more traffic. This is known as slow-start, followed by a ramp-up in speed. The speed of the connection builds until the sender detects packet loss from a lack of an acknowledgment.

Ground networks typically have round-trip latencies in the range of 35 to 100 ms. Satellite networks, due to the distance of geo-synchronous satellites above the equator, require 550 ms or more. Some satellite connections have much higher RTT. The TCP protocol interprets the additional satellite RTT as network congestion. If uncorrected, this effect causes the network to send all additional packets at the slow-start rate.

Current two-way satellite networks employ a technique referred to as TCP spoofing to compensate for the extra time required to pass through the space segment. Special software on the satellite modem appears to terminate the TCP session, so it appears to the sender as the remote location. In reality the satellite modem is acting as a forwarder between the originating PC or host and the remote site. When the modem receives Internet traffic destined for a location, it immediately acknowledges receipt of the packet to the sender so more data packets will follow quickly. This way the sender never experiences the actual higher satellite latency to the remote site because acknowledgments return to the sender at LAN speed. As a result, TCP moves out of slow-start mode quickly and builds to the highest link send speed.

IPsec VPNs not only encrypt the data portion of packets, they also encrypt the TCP packet header. Popular IPsec VPNs, therefore, defeat the modem TCP acceleration software because the modem cannot detect the TCP packet and will consequently pass the unrecognised packet over the space link as a “raw” packet. This situation requires that acknowledgments transit the space segment twice (over and back) and results in substantial performance degradation. The impact on performance increases as the latency rises. Essentially what this means is that IPSec VPN wasn’t designed to run over satellite broadband, but we have many customers who use it this way quite successfully.

So any VPN should work, but could be slower than when connected on conventional fixed line broadband. It is recommended that the customer test their VPN over the system before making a decision. If the customer has the budget we sell additional supplementary hardware to overcome the IPSec over satellite issues, but this will add around £1000 to each site set-up.cost

Are ports open on the systems?

All the ports are open on satellite internet solutions Pro by default. For satellite internet solutions home packages, incoming ports are closed.

None of our satellite broadband services currently support Vodafone SureSignal or similar mobile phone boosting devices. This is because if they did, it would enable end users to avoid network roaming charges in other countries due to the pan European nature of the services. For this reason the mobile networks are unhappy to let our services act as a broadband connection for their users.

Is there any contention on satellite services?

Yes, there is a contention ratio on all satellite services and speeds may be reduced during peak times and on congested beams. On the satellite internet solutions Home packages the contention ratio is 50:1 where as on the satellite internet solutions Pro Packages the contention ratios are 20:1, so Pro packages are generally less likely to be affected by congestion.

PS: On the IP Connect package there is no contention. These are bespoke packages not available via our website.

Which wireless routers are approved?

Unfortunately not all the Wi-Fi routers available on the market are 100% compliant with satellite modems. A Wi-Fi router is not compliant with the satellite internet solutions modem when its DHCP client doesn’t perform a DHCP transaction with every interface bounce. In these cases, the End-User may suffer connectivity issues that can be only resolved by rebooting the modem and Wi-Fi router, thus forcing the router to perform a DHCP transaction and to re-establish the connectivity. So we have a list of tried and tested wireless routers:

  • - Any Sitecom Wireless Router
  • - Cisco router 2800
  • - Cisco router 89x series
  • - Cisco E series E1200, E1500, E3200 etc.

Why is there latency on a satellite service?

In the case of a two-way satellite system, the Satellite is 22,300 miles from the user. When you request information by clicking on a link, or any other way, that message travels 44,600 miles just to get to the Network Operation Centre (satellite hub).

The information requested must travel the reverse route, so the round trip is 89,200 miles. The speed of light is 186,000 miles per second in a vacuum, slower through the atmosphere. But even if you assumed 186,000 miles per second then the total time taken in space travel is about 480ms.

Given the atmosphere problem, it is actually more like 500ms. Add to that the terrestrial internet latency, which should be about 100ms. Some delays through transponders, gateways, proxies should also be accounted for. Latency can be anything between 600ms-1000ms.

Whilst there is an inevitable latency in satellite communications, satellite will often deliver an excellent and robust service where no other broadband service can.

Installation

Please watch this installation video carefully, if you decide to install the Satellite dish by yourself. We thank you for your time. If you need assistance ask the support Installations Service!

Eutelsat Konnect Europe Tooway Installation Video

Dish Pointing Utility Instructions

  • Choose the satellite you wish to aim for:

    Dishpointer

  • Input the location of the antenna
  • Click "Go!" to calculate approximate pointing angles

Notes on Location

  • The location box will accept either address information or latitude/longitude coordinates.
  • Such coordinates may be entered in either decimal or "degrees, minutes, seconds" format.
  • Positive values will represent North and East, whilst negative values will represent South and West.
  • For example, the coordinates <51° 28' 43.64" North, 0° 0' 38.44" West> should be entered as: 51 28 43.64 -0 0 38.44

iDirect Evolution X1 (indoor) Before you start

iDirect Evolution X1 Modem

Please ensure that you have submitted the online activation form

Once this is done, you will receive the required files to configure you modem; this will include the option file(RmtRmtsideLatest-12345.opt)

Connecting to the modem

a) Connect aRJ45 LAN cable from the LAN port on the modem direct to a PC or laptop
b) The “TX Out” connects to the transmitter (BUC) on the dish.“RX In” connects to the receiver (LNB) on the dish.

iDirect Africa Freedomsat Installation Guide

c) On the X1 modems, DHCP is enabled out of the box.You will there fore need to make sure that PC network card is set to obtain IPs automatically

iDirect Africa Freedomsat Installation Guide

Loading the option file

Open a web browser and open the modem web interface: http://192.168.0.1

When prompted, the login credentials will be:
Username: admin
Password: iDirect

Once logged in, click on the “Admin” icon (1)

Click “Choose File” under “Options File Load” (2) and browse for the options file supplied by Bentley Walker. Click “Load” (3) to load the configuration into the modem, then “Restart” (4)

iDirect Africa Freedomsat Installation Guide

Once your option file has been successfully loaded, the IP address to access the modem will change.

To check what it has changed to, open a command prompt (Start>Run/Search>type:cmd) and type the following command: ipconfig

iDirect Africa Freedomsat Installation Guide

The “Default Gateway” IP (1)is the modem IP address. You will use this IP to access the modem Web interface (in this example: http://10.150.1.1)

Acquiring the satellite signal

If you are aligning the dish yourself, you will need to calculate your estimated dish pointing angles

This will return azimuth,which is the left and right movement of the dish; elevation, the up and down movement of the dish;and the polarisation, which is the rotation angle of the feed assembly. Use these valuesto point the dish inthe right direction

a) You will need to use a satellite meter (such as a MaxPeak or Horizonmeter) to then find the satellite signal
b) Once you have a lock on the signal, open up the “Commissioning”(1) tab in the web interface and click “Antenna Pointing” (2)

iDirect Africa Freedomsat Installation Guide

After a short period, the graph will start showing data; use this to adjust the dish to get the reading as high as possible in the green (Minimum 16v)

Activating the modem

iDirect Africa Freedomsat Installation Guide

65.Activating the modema)Before we can activate the modem, it should have a solid receive (RX) lightand a strong receive signal strength.
b)You will then need to contact Technical Support to request activation.

Info & Help

Ask us!